Terms and Conditions

Embraces Life (hereinafter, the “company” or “we”) welcomes you (hereinafter, the “user”, the “client”, or you”) to our websites, platforms, email lists, social media accounts, free communities (the “Website”), to any paid online courses, classes, seminars, events, masterminds, online coaching sessions, video- and text-based online trainings (live and pre-recorded), digital resources such as prompts or templates, video and audio coaching calls through zoom or other communication platforms, in person seminars, and consulting services (the “Coaching and Consulting Sessions”).

We provide services for clients in the areas of managing anxiety and personal development. Unless explicitly agreed upon in a separate written contract, we are not bound to the provision of any work to the client.


Acceptance of the Terms and Conditions

The following terms and conditions (the “Terms and Conditions”) govern your use of the Website, the purchase of, participation in and receipt of the Coaching and Consulting Sessions, and the purchase of any other products and services offered on the Website.

Please review these Terms and Conditions carefully before using the Website, participating in and purchasing the Coaching and Consulting Sessions, or purchasing any other products and services. Each time you access or use the Website, participate in and receive the Coaching and Consulting Sessions, or purchase our products and services, you are entering into a contract with us and you agree to be bound by these Terms and Conditions. If you do not agree to be bound by and comply with these Terms and Conditions, please do not access or use the Website, participate in the Coaching and Consulting Sessions, or purchase our products and services.

We also reserve the right to deny you access to or use of the Website and to the Coaching and Consulting Sessions if we have reason to believe that you do not comply with these Terms and Conditions.


Conclusion of the Contract

The presentation and promotion of our Coaching and Consulting Sessions on our social media platforms, websites, brochures, or within advertisements (e.g. on Facebook, TikTok, or Instagram) does not constitute a binding offer to conclude a contract with the company.

Any contract between the company and the client can be concluded by telephone (video chat, cell phone, etc), in writing (via email or social media), in person or by purchasing the Coaching and Consulting Sessions via our website.

The company will confirm the receipt of your order via e-mail.


Fees and Payment

All our prices are net prices listed in US Dollars and do not include any applicable taxes (such as sales taxes). Applicable taxes will be added depending on international tax regulations for digital products and/or coaching services for individuals or companies.


The company (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes.

You must provide current, complete, and accurate billing information and you agree to promptly contact us should any of your billing information change to keep your account current, complete, and accurate.

The payment for Coaching and Consulting Sessions, and our products and services are due in full upon conclusion of the contract, unless a specific payment plan is concluded in writing. At all times, the client shall respect the agreed upon payment plan.

In the that the client defaults, omits or neglects to respect the agreed upon payment plan, we may terminate the contract, as well as the client’s access to Coaching and Consulting Sessions, as well as the client’s use of the services and products purchased through the said payment plan, the whole without any other right or recourse on behalf of the client.


Life Coaching

Coaching is a relationship between the client and his coach that is designed to facilitate the creation and development of personal, professional, business, health, spiritual or other personal goals and carry out a strategy/ plan/action for achieving those goals.

Coaching may extend and may involve exploration with the coach into all areas of the client’s life, including work, finances, health, spiritual, personal and other relationships, education, and recreation.

The decisions on how to handle these issues and implement the client’s choices are exclusively the client’s responsibility.

The client is solely responsible for the client’s well-being during the Coaching and Consulting Sessions, including the choices and decisions resulting therefrom.

Coaching does not treat mental disorders, nor is it a substitute for psychotherapy, medical advice, counseling, psychoanalysis or substance abuse treatment. Coaching does not replace and is not to be used in lieu of any professional advice.

The client will seek professional guidance and/or advice for any legal, medical, financial, business, spiritual or other matter or decision the client may take.

The client understands and acknowledges that all decisions made, steps taken or actions taken arising out of or in relation to the Coaching and Consulting Sessions are exclusively the client’s responsibility, and consequently hereby release and discharge the company from any liability arising out of or in relation to the Coaching and Consulting Sessions.



Participation in the Coaching and Consulting Sessions

Depending on their nature and object, the Coaching and Consulting Sessions may be provided pursuant to a schedule established throughout a specific period.

Access to the Coaching and Consulting Sessions, as well as to any Materials (defined in section 15 below), and any the digital resources and courses will be given immediately upon receipt of payment by the company, through an email from containing your login credentials and all further information on how to access the training and take full advantage of the provided materials.

The client receives a simple right of use with regard to the content stored by us in the password-protected member area, exclusively for the duration of the Coaching and Consulting Sessions.

We will carry out the agreed services according to the offer description with necessary care and commitment to quality. We are entitled to use the help of third parties / service providers and we reserve the right to make modifications to the Coaching and Consulting Sessions.

The client agrees to submit all information and data required for the participation in the Coaching and Consulting Sessions, as well as the provision of any service within 30 days of the conclusion of the contract.

If the event that the client has not submitted the information within 70 days of concluding the contract, no Coaching and Consulting Sessions will be provided, the client agreeing that the client shall not be entitled to any reimbursement of the consideration paid by the client.

Depending on the booking, the Coaching and Consulting Sessions are standardized or individualized. The respective service description results directly from our offers or on the checkout page of the service.

Any Coaching and Consulting Sessions that have to be provided at a specific scheduled time shall be provided at the times specified in your order or any other written contract, as applicable.


Limitations of Use

You may not access or use the Website, receive and participate in the Coaching and Consulting Sessions or purchase our products and services for any purpose that is unlawful or that is prohibited by these Terms and Conditions. You may only access or use the Website to determine the availability of and to purchase the Coaching and Consulting Sessions products, goods and services offered on the Website and to participate in the Coaching and Consulting Sessions. Use of the Website, and of the Coaching and Consulting Sessions for any other purpose, including any commercial use or purpose, is expressly prohibited.

In addition to the foregoing, you also agree that, in accessing or using the Website and participating in and receiving the Coaching and Consulting Sessions, you will not commit or participate in any of the following acts or actions, each of which is expressly prohibited under these Terms and Conditions:

directly or indirectly, access, use, encourage, solicit, permit, facilitate, aid, assist, or abet or participate in, including, but not limited to, the selling, licensing, distribution or provision to any entity or person by any means whatsoever that allow, the access, use, or agree to provide the access or use, of the Website and of the Coaching and Consulting Sessions through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or that is afterwards discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of the Website;

unless expressly provided for in these Terms and Conditions, create any derivative works from or otherwise copy, license, display, publish, perform, recreate, reproduce, sell, transfer, transmit or otherwise distribute, modify, edit, add to, mirror, frame, re-render, truncate, inject, filer or change of the order of any information, products, goods, services, and software contained or offered on, or obtainable by, through or from the Website and the Coaching and Consulting Sessions. Without limiting the generality of the foregoing, you also agree not to cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else that minimizes, covers, or otherwise inhibits the full display of the Website and the conduct of the Coaching and Consulting Sessions;

access or use the Website and participate in the Coaching and Consulting Sessions in such manner, or otherwise take any action, that burdens our infrastructure to an unreasonable and disproportionate extent, or reduces the speed of the Website or of the Coaching and Consulting Sessions, that otherwise interferes with the normal functioning of the Website or the Coaching and Consulting Sessions or otherwise abuses or overuses the Website or the Coaching and Consulting Sessions;

circumvent, or attempt to circumvent, any measures or precautions taken by the company to prevent the use or access of the Website and the performance of the Coaching and Consulting Sessions, or any other action, in violation of these Terms and Conditions;

engage in any impolite, disrespectful, disruptive, inappropriate, unprofessional, racist, sexist, bullying, or hateful conduct or behavior.

pass, share or communicate the account information received from us or the login data for our platforms, programs, or training to third parties unless the client has obtained the company’s explicit written permission to do so.

use any technologies that conceal the IP address or the user when accessing our systems and training platform.

use our free or paid communities, or the Coaching and Consulting Sessions to acquire clients, to sell products or services, to solicit members about their offers, or friend request any members of our community without obtaining prior permission from that member to be added.

engage in any other conduct or activity that either conflicts with these Terms and Conditions or that the company deems, in its sole, absolute and unrestricted discretion, to be in conflict with these Terms and Conditions.


Representations and Warranties

By accessing or using the Website, you represent, warrant and undertake to us that you:

are at least 18 years of age, and have the legal capacity to enter into these Terms and Conditions;

by purchasing any products, goods or services contained on the Website or offered through the Coaching and Consulting Sessions, you are not breaching any other agreement or obligation or any provision of any law or regulation, or infringing on the intellectual property rights of any third party;

consent, and (where applicable) you have obtained all necessary approvals, consents and authorizations from any third party, to submit information to us, including personal information and to delete or modify such information and all information submitted is true, accurate and complete;

accept full responsibility for all assessments, charges, duties, fees, and taxes and any other financial liability resulting from your use of our Website and the purchase of our products and services under your name or account, as well as all use of others using your name or account on our Website or during the Coaching and Consulting Sessions; and

agree to supervise all persons who are not of the age of majority in your jurisdiction that access or use the Website, participate in or receive the Coaching and Consulting Sessions under your name or that use your name or account.

will cooperate with us within the framework of the present Terms and Conditions;


Linking

The Website, the Coaching and Consulting Sessions and materials provided through the Website and the Coaching and Consulting Sessions may provide you with convenient links and references to other websites that are owned and operated by third parties. The company does not sponsor or endorse any information, products, goods or services contained on or offered through any of the linked websites.

Likewise, the company does not sponsor or endorse any persons or entities that are associated with other websites linked via our Website or through our Coaching and Consulting Sessions. These third-party sites and content are not maintained, operated or controlled by the company, and the company does not provide any guarantees regarding these linked websites. You assume sole liability for the access or use of such third-party sites and content.

You cannot link, make reference to, use, reproduce, republish or re-disseminate any content on our Website and content made available through our Coaching and Consulting Sessions including any of the company’s icons, logos, or trademarks without our prior written consent.


Privacy

The company is committed to your right to privacy. When using the Website and during our Coaching and Consulting Sessions, you can be confident in knowing that any information shared with us will be subject to a high standard of confidentiality and in accordance with our Privacy Policy.


Default

Any contract between client and the company may be terminated by the company immediately upon communication of a written notice to the email address of the client in the event that the client:

The client breaches any representation or warranty given herein, or if any such representation or warranty is found to be untrue or misleading;

The client’s contravenes the present Terms and Conditions;

the provision of the Coaching and Consulting Sessions is hindered, affected or prevented as a result of the fault, intentional conduct, negligence, error or omission of the client, the latter agree that the client shall not be entitled to any reimbursement of the consideration paid by the client;

If a government organization, or a tribunal of competent jurisdiction declares such contract invalid or unlawful in accordance with applicable laws and regulations.

The termination of such contract shall end the client’s participation in the Coaching and Consulting Sessions as well as the provision of any products and services by the company to the client, without reimbursement of the consideration paid, or further recourse by the client, and without prejudice for the company’s rights and recourses.


Liability Disclaimer

ANY INFORMATION, SOFTWARE, PRODUCTS, GOODS, SERVICES, MATERIAL OR OTHER CONTENT FOUND OR OFFERED ON OR PROVIDED OR ACCESSIBLE THROUGH OR OBTAINED OR OBTAINABLE FROM THE WEBSITE, FROM OR DURING THE COACHING AND CONSULTING SESSIONS (COLLECTIVELY, THE "THE COMPANY CONTENT") MAY CONTAIN ERRORS AND/OR OMISSIONS, MAY HAVE BECOME OUT OF DATE, AND MAY BE MODIFIED FROM TIME TO TIME BY THE COMPANY AND/OR ITS SUPPLIERS, AGENTS AND CONTRACTORS.

THE COMPANY MAKES NO COMMITMENT TO UPDATE THE COMPANY CONTENT. NOR DO WE WARRANT OR GUARANTEE THAT THE WEBSITE AND THE COACHING AND CONSULTING SESSIONS WILL OPERATE UNINTERRUPTED, ERROR-FREE OR THAT ANY SERVER USED IN CONNECTION WITH THE WEBSITE AND THE COACHING AND CONSULTING SESSIONS IS OR WILL BE FREE OF ANY VIRUS, TROJAN HORSE, WORM, BACKDOOR OR OTHER PROGRAM CODE OR PROGRAMMING INSTRUCTION OR SET OF INSTRUCTIONS DESIGNED TO DISRUPT, DISABLE, HARM, INTERFERE WITH OR OTHERWISE ADVERSELY AFFECT COMPUTER PROGRAMS, DATA FILES OR OPERATION. YOU ACCESS AND USE THE WEBSITE, AND PARTICUPATION IN THE COACHING AND CONSULTING SESSIONS AT YOUR OWN RISK.

THE WEBSITE, THE COACHING AND CONSULTING SESSIONS AND THE COMPANY CONTENT ARE PROVIDED "AS IS”, AND "AS AND WHEN AVAILABLE" WITHOUT ANY WARRANTY, CONDITION, REPRESENTATION OR GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY WARRANTIES RESPECTING TITLE, QUALITY, PERFORMANCE, ACCURACY, COMPLETENESS, OR TIMELINESS OF DATA, ALL OF WHICH THE COMPANY HEREBY EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS, AGENTS AND CONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, ECONOMIC, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF, THE DELAY OR THE INABILITY TO USE, THE WEBSITE, THE COACHING AND CONSULTING SESSIONS OR ANY THE COMPANY CONTENT, AND TO PARTICIPATE IN THE COACHING AND CONSULTING SESSIONS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY ANY FAILURE TO PERFORM, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, NON DELIVERY OF NOTIFICATIONS, EMAIL OR TEXT MESSAGES THAT ARE LOST, INTERCEPTED, REVIEWED OR ALTERED BY OTHERS, TEXT MESSAGES SENT TO A VALID PHONE NUMBER THAT YOU PROVIDED TO US BUT WHICH IS NOT OWNED OR NO LONGER OWNED BY YOU, COMPUTER VIRUS AND OTHER DAMAGE TO YOUR MOBILE DEVICE, COMPUTERS, COMPUTER NETWORKS OR OTHER PROPERTY, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD OR DATA OR INFORMATION OR PROGRAMS, WHETHER SUCH DAMAGES OR INJURIES ARE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY OR ITS SUPPLIERS, AGENTS AND CONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THIS PARTICULAR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.


Indemnity

As a condition of you accessing or using the Website and participating in the Coues, you agree to defend, indemnify and hold harmless the company, its affiliates and their respective directors, officers, employees, agents, and licensees from and against any and all claims, demands, suits, actions, proceedings, liabilities, damages, judgments, penalties, taxes, fines, costs and expenses (including reasonable legal fees) arising out of, or resulting from or otherwise connected with: (a) THE COMPANY CONTENT, (b) any information, including personal information, you supply to us either on your behalf or on behalf of a third party, (c) your (or anyone acting under your name and account) use of the Website, (d) your (or anyone acting under your name and account) participation in the Coaching and Consulting Sessions, or (d) a breach of these Terms and Conditions.


Information you Provide to Us

We appreciate your feedback and suggestions. Any feedback you provide to us such as questions, comments and suggestions regarding our products, goods or services or the content of the Website, and the Coaching and Consulting Sessions is considered non-confidential.

We have no obligation to you regarding such information and we can reproduce, use, disclose and distribute the information free of charge and without your permission and any limitation and without liability. We are free to use any ideas, inventions, concepts, know-how or techniques contained in such information for any purpose whatsoever including, but not limited to, developing and marketing products, goods and services incorporating such information.


Confidentiality

“Confidential Information” shall mean and include:

all information concerning the respective products, operations, marketing efforts, inventions, trade secrets, intellectual property, computer software, plans, intentions, market opportunities, processes, recipes, formulae, vendor and customer relationships, finances and other business operations and affairs of the company;

the Materials (defined in section 15) received during the Coaching and Consulting Sessions;

The content of all discussions during the Coaching and Consulting Sessions;

The client hereby undertakes not to use or disclose the Confidential Information for any purpose other than to participate in the Coaching and Consulting Sessions.

All Confidential Information supplied to the client shall, at all times, be and remain the exclusive property of the company, but shall be held by the client in safe custody at its own risk and maintained and kept in good condition by the client.

In the event that the client becomes legally compelled to disclose any of the Confidential Information, it shall promptly notify the company so that appropriate action may be taken to maintain, where legally possible, the confidentiality of all or some of such Confidential Information.


Materials Available on our Website and through the Coaching and Consulting Sessions

We may make materials, documents, products, images, videos, texts, workbooks, webinars, databases, templates, prompts, or trainings we publish across all platforms, including but not limited to Instagram, Facebook, TikTok, YouTube, and any password protected platform (the "Materials") available to you for download from the Website or for use during the Coaching and Consulting Sessions. Any and all such Materials are copyrighted work of and owned by the company and/or its suppliers. The company and/or its suppliers hereby grant to you a personal, limited, revocable, non-assignable license to use the Materials on a personal computer or mobile device solely for the purpose of viewing and otherwise using or accessing the Website and participating in and receiving the Coaching and Consulting Sessions, and such use shall governed by, and be in accordance with, these Terms and Conditions.

You acknowledge and agree that the Materials are protected by copyright laws, and that any reproduction or redistribution of the Materials is expressly prohibited by law, and may result in civil and criminal penalties. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE MATERIALS ARE WARRANTED, IF AT ALL, ONLY ACCORDING TO THE THESE TERMS AND CONDITIONS, AS THE CASE MAY BE. You acknowledge and agree that the MATERIALS and any accompanying documentation and/or technical information are subject to applicable export control laws and regulations. You agree not to export or re-export the MATERIALS, directly or indirectly, in contravention of such laws and regulations.


Changes

We reserve the right to change these Terms and Conditions at any time. It is your responsibility to regularly review these Terms and Conditions. If you use the Website, participate in or receive any Coaching and Consulting Sessions after we make any changes, it means you have accepted the changes and that you agree to be bound by the Terms and Conditions as modified.

We also reserve the right to modify or discontinue, either temporarily or permanently, the Website, the Coaching and Consulting Sessions, including any products or services contained on or referenced on our Website and during the Coaching and Consulting Sessions, with or without notice and without any liability.


Governing Law and Forum

These Terms and Conditions shall be governed by, construed and/or interpreted in accordance with the laws of the Province of Quebec and the Federal laws of Canada applicable therein and shall be treated in all respects as a Quebec contract, without regard to principles of conflicts of law that would impose a law of another jurisdiction. Any dispute arising out of or in relation to these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts in the judicial district of Montréal, Province of Québec, Canada.


Entire Agreement

Subject to any other applicable written agreement you may have entered into with us, these Terms and Conditions and any other notices or statements posted on the Website or made available during the Coaching and Consulting Sessions constitute the entire agreement between you and the company with respect to the use of the Website, and the participation in the Coaching and Consulting Sessions, including THE COMPANY CONTENT and these Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the company with respect to the Website and THE COMPANY CONTENT.


Evidence

A printed version of these Terms and Conditions and of any notice given in electronic form will be accepted as conclusive evidence and admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.



Waiver

Any delay, omission or failure by the company to exercise any of its rights, powers or remedies under these Terms and Conditions does not constitute a waiver by the company of those rights, powers or remedies. The single or partial exercise of a right, power or remedy does not prevent us from subsequently exercising any other right, power or remedy. The company may assert at any time or against any person any such rights, powers or remedies.


Severability

If any provision of these Terms and Conditions are deemed to be invalid, unlawful or for any reason unenforceable, then such provision shall be severed from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.


Additional Terms and Conditions

You acknowledge and agree that products, goods and services contained on, referenced or described in or obtained or obtainable through the Website and through the Coaching and Consulting Sessions, whether such products, goods or services are those of the company or of any third party, are subject to additional terms and conditions including, but not limited to, terms and conditions respecting payment of amounts due and availability of fares, products, goods or services, and you agree to abide by all such terms and conditions.

Privacy Policy

his privacy policy outlines how The Health Anxiety School collects, uses, and protects your personal information as a client seeking their services in Quebec, in accordance with the Act respecting the protection of personal information in the private sector (P-39.1).
Information Collected:
Personal details:
Name, contact information (phone number, email address)
Billing details:
Insurance information, payment details.
Purpose of Collection:
To provide access to the courses
To communicate with you regarding any changes to the program
To maintain accurate client records for professional purposes and quality assurance.
To comply with legal and regulatory requirements.
Disclosure of Information:
With your consent:
Your information may be shared with other healthcare professionals involved in your care, such as your family doctor, with your written consent.
Legal obligations:
In certain situations, your information may be disclosed to relevant authorities, including law enforcement, if required by law or court order.
Supervisory purposes:
Your case may be discussed with a clinical supervisor for professional development, with appropriate confidentiality measures in place.
Security Measures:
Confidentiality:
All client information is kept strictly confidential and stored securely in a locked, designated area.
Electronic security:
Electronic records are protected with strong passwords and encryption technology.
Access controls:
Access to client files is restricted to authorized staff on a need-to-know basis.
Your Access Rights:
Access to information: You have the right to access your personal information in your online profile
Correction requests: You may request corrections to inaccurate information in your file.
Retention of Information:
Client records are kept for a minimum of 10 years following the enrollment to the courses, as per professional standards.
Complaints and Inquiries:
If you have any concerns about your privacy, please contact contact@thehealthanxietyschool.com directly.
Important Note:
This privacy policy is subject to change and will be updated as necessary.

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